FAQ
Answers to the most common questions about our books, shipping and orders.
Frequently asked questions
Shipping
We currently ship to addresses in the USA only.
Every book is printed on demand for you by our print partner BookVault and shipped from their US facilities.
Printing takes 3–5 business days. Standard delivery then takes 5–10 business days. Faster shipping options are shown at checkout.
Standard shipping is $6.99, Express is $9.99, and US shipping is free on orders of $50 or more. You always see the final cost at checkout before you pay.
Yes. As soon as your book ships, you receive the tracking details by email.
Orders & returns
Please email support@tg-edition.com within 30 days of receipt with your order number and a photo. We will send a replacement or a full refund.
Because every book is printed just for you, we cannot accept returns for change of mind. Damaged or defective books are always replaced or refunded.
Our books
Yes. All our word search books are large print with at least 14 pt letters. Our 2,000-word titles use 18 pt, and the Easy Jumbo Word Search uses extra-large 30 pt letters. You will find the exact grid size and font size under Book details on each product page.
Yes. Our puzzle books include the solutions, either at the back of the book or online via a QR code printed in the book. The product page tells you which applies to that title.
Yes. Our books are a popular gift for parents, grandparents, friends and anyone who enjoys a calm puzzle break.
Contact
Email us at support@tg-edition.com. We answer Monday to Friday.
